Use once a day every day when hair is dry or damp.
Shake before use.
For each pump, apply enough pressure to the pump to push down until it clicks.
Directly apply 6-8 sprays to your scalp as follows:
Part your hair down the middle and spray 2 times along the part - once towards the front of the hairline and once towards the back.
Next part your hair towards one side and spray 2 times along the part - once towards the front of the hairline and once towards the back. Repeat on the other side.
If you’d like to target a specific area of thinning or concern, such as your hairline, you can spray just the targeted area instead of your full scalp (1-2 sprays per area).
After applying to the scalp, massage in for 1 minute.
Do not rinse off. For M33 and V24+ serums, do not use a hair dryer after applying.
Need more information? Check out this video here on how to apply.
When can I expect results from using the hair + scalp serum?
Consistency and patience are key when you are seeking fuller, thicker, stronger hair. It usually takes about 3 months to see results when using the serum daily. In the beginning, it’s important to let your scalp adjust and build a daily routine.
Will the hair + scalp serum make my hair greasy?
Our serums are fast-absorbing and residue-free, so they should not make your hair feel greasy or require that you shampoo your hair more frequently. If you’re experiencing any oiliness, make sure to get the product as close to the scalp as possible and only spray once per section of scalp. In addition, massaging in for at least 1 minute helps to increase product absorption and reduces the potential for oiliness. If you are still noticing oiliness, reduce the number of pumps used and focus on specific areas of concern.
What if the hair + scalp serum irritates my scalp?
All of our hair + scalp serums are dermatologist tested, safe for sensitive skin and hypoallergenic, but as with any new product, mild tingling is possible for a few days as your skin adjusts. We recommend applying the product every other day and gradually building up to everyday use so that your scalp can get used to it. If irritation is severe or continued, stop using and consult a doctor.
How long should my hair products last?
Our Hair + Scalp capsules are made to last 4 to 6 weeks when using 6-8 sprays daily. Our hair masks have 10 uses when using a quarter-sized dollop for each use. If you want to make sure you always have a new capsule ready, opt-in to Auto-Refills at checkout or from My Account.
Are your hair products safe for colored or processed hair?
Yes, all our hair products are safe to use on colored and processed hair. If you’re looking for a product to help damage from color and other treatments, we highly recommend S24 Rapid Recovery Hair Mask, which is designed to reduce the appearance of breakage and help prevent future damage.
Do I need to keep my jars for auto-refills of the L30 Biotin & Multi-Vitamin Hair Gummies or the J29 Apple Cider Vinegar + Probiotics Nutraceuticals?
Yes! Be sure to keep the jar to refill once you receive your auto-refill order - your auto-refill will be shipped in a pouch and should be poured into the refillable jar once opened.
When should I apply my Hair + Scalp serum?
Your hair serum can be applied morning or night. If you apply heat to your hair as a part of your morning styling routine, we recommend applying your serum at night.
Help! My hair serum pump isn’t working. Also why doesn’t it have a straw?
Our patented capsule and dispenser design is an advanced airless system, which reduces the product’s exposure to oxygen. It also means it works without a straw attached to the pump. The pump does require a bit of pressure. If the product is not coming out, try pressing the pump top down until you hear a click.
How do I best apply the hair masks?
Use 1-2 times per week.
Before applying, wash your hair with shampoo and rinse. Skip using conditioner.
Apply a palm-sized amount of the mask to your hair, spreading the mask evenly throughout your hair strands from mids to ends - not close to your scalp.
Leave the product in for 5 minutes then rinse.
For even more noticeable results, hop out of the shower while the mask is in your hair and give it longer than 5 minutes to work its magic.
When can I expect results from the hair mask?
After just one use, you may already notice that your hair looks smoother, shinier, and less frizzy, but you’ll see more results as you continue to use the treatment. Most people see visible improvement in their hair after 1 month of consistent use. If you have questions or would like to discuss results, Contact Us any time.
When can I expect to see results from my collagen supplement?
Consistency and patience are key to seeing results. Commit to consistent daily use and you'll experience the transformative benefits of collagen. When used daily, results can typically be seen within 30-60 days or even sooner.*
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.
Our collagen supplements are not vegan as collagen is an animal-derived product. You can contact us for a list of our vegan products.
Can I apply multiple skin serums at once?
We generally recommend applying one serum at a time, but it can be okay to layer an exfoliating serum with a hydrating serum. We do not recommend applying multiple exfoliants at once as this can lead to over-exfoliation, irritation and dryness. If you are using multiple exfoliants, we recommend alternating days. Contact Us for more personalized help.
What should I do if my skin feels dry or sensitive after using a serum?
All our serums are dermatologist tested, safe for sensitive skin and hypoallergenic, but dryness and sensitivity are possible when adding a new serum to your routine. If you’re experiencing either, here are a few tips:
Reduce the frequency of use to twice weekly - as your skin adjusts, you can gradually increase usage.
Apply at night instead of in the morning. Some active ingredients can cause sun sensitivity.
Avoid applying other serums at the same time or on the same day. It’s particularly important not to apply multiple exfoliants, such as retinoids or acids, at once.
Add a serum or moisturizer focused on hydration.
Still not working for you? Contact Us for more personalized help.
What time of day should I apply my skin serums?
Most of our serums can be applied both morning and night except products containing ingredients such as retinol and glycolic acid that increase sun sensitivity. Products containing these ingredients should only be applied at night and include the following:
G25+ Anti-Aging Retin+ Night Rewind Serum
F38+ Anti-Aging Retin+ Night Rewind Serum
M27 Anti-Aging Glycolic Renewing Serum
A35 Anti-Aging Glycolic Renewing Serum
How long should my skin products last?
Our capsules are made to last around 2 months. If you want to make sure you always have a new capsule ready, opt-in to Auto-Refills at checkout or from My Account.
What is the sequence of applying my serum and moisturizer?
We recommend starting with the skin serums and then applying a moisturizer. If using multiple skin serums, we recommend working from lightest to heaviest. We always recommend finishing with sunscreen during the day.
When can I expect results from the skin serums and moisturizers?
With some of our formulas, some people notice immediate results, such as the appearance of increased hydration. However, results will improve with time, and with consistent usage, most people start to see noticeable results around 2-3 weeks.
Are SpoiledChild skin + hair products vegan?
Over half of SpoiledChild skin + hair products are vegan. If you are interested in a specific product, all of our ingredients are listed on our site. Simply head to the product that you are interested in and scroll down to where the ‘Ingredients’ are listed.
Do SpoiledChild products contain fragrance?
Some do and some don’t! We try to have an alternative fragrance-free product whenever possible. Here’s a list of our fragrance-free products for reference:
D35+ Anti-Aging Triple-Peptide Moisturizer
C29 Anti-Aging Restoring Moisturizer
A35 Anti-Aging Glycolic Renewing Serum
F38+ Anti-Aging Retin+ Night Rewind Serum
M33 Ultra Stimulating Hair + Scalp Serum
V24+ Advanced Renewal Hair + Scalp Serum
Are SpoiledChild products safe for sensitive skin?
All of our skin + hair products are dermatologist tested to confirm they are safe for sensitive skin and hypoallergenic!
Do SpoiledChild products cause sun sensitivity?
Sun sensitivity can be caused by active ingredients, such as retinol and glycolic acid. We recommend applying products that contain these ingredients at night - which are our Anti-Aging Retin+ Night Rewind Serums and our Anti-Aging Glycolic Renewing Serums.
We always recommend sunscreen as a part of any skin-care routine!
Are SpoiledChild products pregnancy safe? What about breastfeeding?
If you are pregnant or breastfeeding, we recommend consulting with your doctor before adding a new product to your routine.
How can I find out more information about a product?
You can find all product info on each individual product page. Contact us if you have any other specific product questions.